My FlatRate App - Flatrate Moving

Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory
Flatrate's My Move Plan application on a mobile device

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

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See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.

Reviews

Kenza L.
New York • September 13, 2024
★★★★★

Movers were so helpful and made the experience stress-free. The pricing is fair and they took care of my stuff like it was their own. They were really nice which…

Judy
New York • September 9, 2024
★★★★★

Sales staff very responsive and accommodating. Movers did a good job and we received our boxes a week earlier than anticipated. Rates are competitive and fair. Very satisfied. Would recommend…

Marc H.
New York • September 7, 2024
★★★★★

I’ve used Flatrate for about 10 moves including 1 across country, 2 out of state and 1 of which I used their storage service. I would not be such a…

Elise
New York • September 5, 2024
★★★★★

When you call you reach an actual person who returns calls, follows up, and does what he says he is going to do. The movers themselves were careful, efficient and…

Christine K.
New York • September 3, 2024
★★★★★

The amazing team read my mind and thoughts and we’re so totally respectful of an experience that is connected with negativity and made it the most positive experience ever. So…

Alina A.
New York • August 31, 2024
★★★★★

We have moved multiple times with FlatRate. Always A+ service. We opt for FlatRate to pack our stuff, too, which is best money ever spent.

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